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      WE WANT TO HEAR FROM YOU

      It is our priority to provide you with the exceptional service you have come to expect from De’Xandra.

      Your feedback is important to us.

      Our Customer Service hours of operation are:

      Monday – Friday : 9AM – 5PM
      Saturday : 9AM – 1PM
      Sunday & Public Holiday : OFF

      CONTACT US BY EMAIL
      URGENCY
      CONTACT US BY TELEPHONE
      +60387260399
      CONTACT US BY WHATSAPP
      GENERAL ENQUIRY
      Cik Auni Nadhirah
      Whatsapp Ms Auni untuk pertanyaan tentang Produk & Promosi .
      BERMINAT MENJADI AGEN/DROPSHIP ?
      En Hafiz Ezyan
      Whatsapp En Hafiz untuk maklumat lanjut berkenaan Agen & Dropship .

      Malaysia's No. 1

      Fragrance

      We are Malaysia’s top perfume producer and have garnered several awards for the stellar quality of our products. With over 19,000 registered resellers nationwide, we have become a household name and the perfume of choice for many Malaysians.

      Malaysia's No. 1

      Fragrance

      We are Malaysia’s top perfume producer and have garnered several awards for the stellar quality of our products. With over 19,000 registered resellers nationwide, we have become a household name and the perfume of choice for many Malaysians.

      Let Passion Lead You

      In 2015, the founder of De’Xandra, Ernayanee Nur Binti Julaimi decided it was high time for her to create her own fragrance line after several years of doing business. The high demand for high-quality inspired perfumes allowed De’Xandra to penetrate the Malaysian market successfully and within one year of launching our fragrances, we achieved RM7 million in sales!
      De’Xandra continues to rise as Malaysia’s Top Fragrance by employing intelligent marketing strategies to gain a widespread audience in Malaysia. One such strategy is making celebrities, Nabil Raja Lawak and his wife Zira, our brand ambassadors. We went all out in our branding campaign in 2016 and closed the year with a bang by earning RM50 million in revenue.
      Our phenomenal success in 2016 made us more established and has allowed us to grow our company, which is headed by Ernayanee and her husband. De’Xandra continues to evolve by focusing on educating our resellers with intensive product and marketing trainings. Our rapid growth is further enhanced by our products’ brand new look and partnership with AirAsia that was launched in October & November 2017 respectively.

      Board of Directors

      Ernayanee Nur Binti Julaimi

      Founder / Director / CEO

      Tuan Haji Reduan Syah Putra Bin Tuan Haji Tono

      Director / COO

      Mohd Safwan Bin Ismail

      Director / COS

      Ezureen Nur Binti Julaimi

      Co-Founder / Director / CFO

      Brand Awards

      SELANGOR EXCELLENCE BUSINESS AWARDS 2015
      Industry Class Sector In Fragrance & Luxurious Perfumes

      ASIA PACIFIC CSR AWARDS 2016
      Excellent Cosmetic Product

      GLOBAL BRANDING AWARDS 2016
      Fragrance & Luxurious Perfumes

      ANUGERAH INDUSTRI PERSONALITI & USAHAWAN MALAYSIA 2017
      Sektor Wangian

      GLOBAL RESPONSIBLE BUSINESS LEADERSHIP AWARDS 2017
      Fragrance Sector Excellence

      TOP 10 MALAYSIA’S INSPIRING ENTREPRENEUR AWARDS 2017
      Perfume Industry

      THE ONE AWARDS 2018
      Malaysia Outstanding National Entrepreneurs

      SIFUFBADS ALL STAR STAR AWARDS 2018
      The Best Founder & Beauty

      THE BRANDLAUREATE WORLD HALAL AWARDS 2018
      Business & Community Leadership

      THE BRANDLAUREATE WORLD HALAL AWARDS 2018
      Brand Leadership

      Word From
      Founder

      Assalamualaikum Warahmatullah Hi Wabarakatuh & hello there!

      I’m grateful that even if we have not met in person, we can still meet through this webiste. It has been two years since De’Xandra was launched in Malaysia’s market. De’Xandra is still very new but alas, Alhamdulillah, it has become a household name and is now in the hearts of our perfume wearers.

      The high demands for our scents of life have indeed launched many of our stockists successfully, and we are also trying our best to cater to this demand. It’s still fresh in my mind when De’Xandra was first launched with only 5,000 bottles. With effective branding & exposure, we have succeeded in making De’Xandra apart of the lifestyle & personal branding of many others. The demand for De’Xandra’s perfumes is steadily increasing because it helps those with a taste for international fragrances own the scents that they love at a much lower price.

      It’s easy to travel with our petite 35ml perfume bottle and the best part is, it’s solat-friendly! Recently, we launched five new series that provide a variety of selections. I, Ernayanee Nur, founder of De’Xandra would like to thank you sincerely for your phenomenal support! We aspire to give you the most unforgettable experience and to elevate your confidence with our perfumes in our vision to become Asia’s Top Fragrance Producer.

      Let passion lead you…
      Ernayanee Nur Binti Julaimi

      To be a key player in fragrance industry dominating Asia's Market.

      - Vision

      • We are business entity
      • We supply variety of high quality fragrance that is long lasting , affordable + compact
      • We aspire to create unforgettable experience, elevating self confidence towards reinforcement of personal statement
      • We strive to develop economically independent entrepreneurs who has the EQ, IQ AND SQ that will enable the contributions towards the greater good.

      - Mission

      Creating Memorable Experience Through Design

      Our brand’s new look aims to create a long-lasting impression in the minds of its users. It combines form and function into one using minimalist-style designs and petite easy-to-carry bottles for portability.

      Derived from the Greek name Alexander, Xandra is the feminine version which carries the meaning “defender of mankind”. This characteristic is the essence of our aspiration to help people from all walks of life become more successful by giving them a way to discover their best potential with our perfumes and our entrepreneurial programmes.

      The looks for our new logo, website and products were designed using basic black and white with a touch of gold and burgundy shades as the axis of our rebranding campaign. De’Xandra’s new logo consists mainly of the letter X which makes up as the perfect pillars De’Xandra’s most important elements – love, peace, companionship and harmony.

      De’Xandra’s new look was carefully selected to give our products a crisp and minimalist look. The new De’Xandra bottle was uniquely designed in line with De’Xandra’s image re-branding campaign. Some details about our new perfume bottle:

      • For elegance, we used the colour rose gold for the metallic linings of the bottle.
      • Letters on the bottle were kept to a minimum for a more minimalist look.
      • The colours black and white were chosen to accentuate the difference between masculine and feminine scents.
      1. IN GENERAL

      Access to and use of this Website and the products and services available through this Website (collectively, the “Services”) are subject to the following terms, conditions and notices (the “Terms of Service”). By using the Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.

      Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or all of this Website.

      This Website also contains links to other websites, which are not operated by De’Xandra (the “Linked Sites”). De’Xandra has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site.

      1. PRIVACY POLICY

      Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy. By using this Website, you consent to the processing described therein and warrant that all data provided by you is accurate.

      1. PROHIBITIONS

      You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. De’Xandra will report any such breach to the relevant law enforcement authorities and disclose your identity to them.

      We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

      1. INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT

      The intellectual property rights in all software and content made available to you on or through this Website remains the property of De’Xandra or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by De’Xandra and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.

      You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by De’Xandra or its licensors. De’Xandra and De’Xandra.com are trade marks belonging to De’Xandra. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks which are colourably similar without the written permission of De’Xandra.

      1. TERMS OF SALE

      By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

      Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland Malaysia and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

      In order to contract with De’Xandra you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. De’Xandra retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be De’Xandra or may in some cases be a third party.

      Where a contract is made with a third party De’Xandra is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

      The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

      1. Our Contract

      When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order.

      A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been dispatched to you.

      Only those goods listed in the confirmation e-mail sent at the time of dispatch will be included in the contract formed.

      1. Pricing and Availability

      Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur.

      If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled.

      If you cancel and you have already paid for the goods, you will receive a full refund provided that the order is still on Pending Status.

      Where applicable, prices are inclusive of VAT. Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the ‘Total Cost’.

      The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

      iii. Pricing and Payment

      All prices are in Ringgit Malaysia (MYR) and are subject to change without notice. All major Credit/Debit Cards and Bank Transfer are all acceptable methods of payment. Our Terms are payment in full within 24 hour of receiving an invoice. All goods remain the property of the Company until paid for in full.

      Goods will not be dispatched until we obtain the proof of payment required.

      1. DISCLAIMER OF LIABILITY

      The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law De’Xandra and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect CH’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.

      1. LINKING TO THIS WEBSITE

      You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

      You must not establish a link from any website that is not owned by you.

      This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.

      1. DISCLAIMER AS TO OWNERSHIP OF TRADE MARKS, IMAGES OF PERSONALITIES AND THIRD PARTY COPYRIGHT

      Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with De’Xandra and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to De’Xandra.

      1. INDEMNITY

      You agree to indemnify, defend and hold harmless De’Xandra, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.

      1. VARIATION

      De’Xandra shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.

      1. INVALIDITY

      If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.

      1. COMPLAINTS

      We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise: Contact Us if you have any complaints or comments.

      1. WAIVER

      If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

      1. GOVERNING LAW AND JURISDICTION

      These terms and conditions are to be construed in accordance with the laws of Malaysia and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Malaysian courts.

      1. ENTIRE AGREEMENT

      The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and De’Xandra. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of De’Xandra.

      Polisi Perlindungan Data Peribadi (Semakan 19 Sept 2019)

      Kami, De’Xandra Sdn. Bhd. adalah komited untuk melindungi privasi anda selaras dengan Akta Perlindungan Data Peribadi 2010 (“APDP”) Malaysia.

      Polisi ini menerangkan:

       jenis-jenis data peribadi anda yang kami kumpulkan dan bagaimana kami mengumpul data peribadi anda

       bagaimana kami menggunakan data peribadi anda

       pihak-pihak yang kami dedahkan data peribadi anda; dan

       pilihan-pilihan yang kami tawarkan, termasuk cara mengakses dan mengemaskini data peribadi anda.

      Data Peribadi Yang Mungkin Kami Kumpul Daripada Anda

      Kami mungkin mengumpulkan data peribadi berikut daripada anda:

       maklumat peribadi untuk menentukan identiti dan latar belakang anda seperti nama penuh

       maklumat komunikasi seperti alamat surat menyurat, nombor telefon bimbit

       maklumat pembayaran seperti maklumat kad debit atau kredit, temasuk nama pemegang kad, nombor kad, alamat surat menyurat/pengebilan , tarikh luput kad dan lain-lain butiran akaun bank

       maklumat sensitif seperti keturunan bangsa atau etnik, agama atau kepercayaan, latar belakang Kebiasaannya kami tidak mengumpul maklumat sensitif melainkan dalam keadaan yang yang sangat perlu dan tidak dapat dielakkan untuk memberi khidmat yang lebih baik dan memenuhi keperluan tertentu anda

       rakaman imej anda melalui kamera litar tertutup (CCTV) yang dipasang di mana-mana pejabat, butik cawangan atau premis kami

       rakaman gambar anda ketika menghadiri mana-mana acara korporat kami ataupun hari terbuka pihak ketiga

       rakaman panggilan telefon kepada pegawai perkhidmatan pelanggan kami

       fungsi atau jawatan anda apabila memulakan hubungan perniagaan dengan kami.

       resume atau kurikulum vitae anda apabila memohon pekerjaan.

      Untuk tujuan melayari laman web secara am, walaupun tiada data peribadi yang terdedah kepada kami, beberapa maklumat teknikal dan statistik boleh kami dapati menerusi pembekal perkhidmatan internet kami seperti cookies, alamat IP anda, masa, tarikh dan tempoh anda melayari laman web. Jika anda memberi apa-apa data peribadi berkaitan pihak ketiga (contoh: maklumat pasangan, anak-anak, ibu bapa dan/atau pekerja anda) dengan menyerahkan data peribadi tersebut kepada kami, membawa maksud kepada kami bahawa anda, telah mendapatkan persetujuan pihak ketiga tersebut untuk memberikan maklumat berkenaan bagi tujuan yang disenaraikan di bawah.

      Bagaimana Kami Mengumpul Data Peribadi Anda

      Kami mungkin mengumpulkan data peribadi sama ada daripada anda, daripada wakil yang anda beri kuasa, daripada pihak ketiga atau daripada sumber boleh didapati secara umum yang mungkin termasuk (tetapi tidak terhad kepada):

       apabila anda berhubung dengan kami secara langsung melalui panggilan telefon atau di kaunter (contohnya ketika anda menghubungi kami untuk sebarang pertanyaan, aduan, komen atau maklum balas, kami mungkin menyimpan rekod komunikasi tersebut)

       apabila anda menyertai mana-mana kaji selidik, soal selidik, pertandingan, tawaran, atau promosi dalaman atau melalui pihak ketiga yang dilantik

       apabila anda memulakan hubungan perniagaan dengan kami (contohnya, sebagai reseller atau rakan perniagaan)

       apabila anda melawat ke mana-mana pejabat, cawangan atau premis kami

       apabila anda menghadiri mana-mana acara korporat kami atau hari terbuka pihak ketiga

       apabila anda melawat atau melayari laman web kami

       apabila anda memohon pekerjaan dengan kami

       apabila anda berinteraksi dengan kami melalui media sosial atau aplikasi interaktif termasuk tetapi tidak terhad kepada Facebook, Youtube, dan Instagram

       apabila kami mengumpul maklumat anda daripada pihak ketiga yang berurusan dengan kami atau yang berkaitan dengan anda (cth. institusi kewangan)

       daripada sumber-sumber lain di mana anda telah memberi kebenaran kepada pendedahan data peribadi anda , dan/atau dibenarkan oleh undang-undang.

      Penggunaan Data Peribadi yang Dikumpulkan

      Anda bersetuju bahawa kami boleh menggunakan data peribadi anda bagi tujuan yang dibenarkan oleh undang-undang dan tujuan berikut:

       untuk mengesahkan identiti anda

       untuk mengurus dan mengendalikan akaun atau kontrak anda dengan kami

       untuk memaklumkan anda mengenai manfaat dan perubahan kepada perkhidmatan kami untuk menyediakan dan meningkatkan mutu perkhidmatan kami termasuk memenuhi keperluan audit, penambahbaikan produk mahupun proses pembayaran

       untuk menguruskan permintaan anda atau menjawab sebarang pertanyaan, aduan, komen atau maklum balas yang anda majukan kepada kami.

       untuk melindungi atau menguatkuasa hak kami bagi menuntut apa-apa hutang anda dengan kami

       untuk mengumpul maklumat bagi tujuan analisis dan pelaporan kepada pihak berkuasa yang berkaitan

       untuk memindahkan atau memberikan hak, kepentingan dan obligasi kami di bawah manamana perjanjian anda dengan kami

       untuk mengemas kini, menyatukan dan memperbaiki ketepatan rekod-rekod kami

       untuk mengendalikan pertandingan, tawaran atau promosi

       untuk menghasilkan data, laporan dan statistik tanpa berasaskan sebarang nama atau secara berkelompok atau berkumpulan yang tidak boleh mengenalpasti anda sebagai seorang individu

       untuk melaksanakan penyelidikan bagi tujuan analisis termasuk tetapi tidak terhad kepada pencarian (mining) data dan analisis transaksi anda dengan kami.

       untuk melaksanakan kaji selidik, soal selidik, dan memberikan anda maklumat yang mungkin menarik minat anda, di mana anda telah bersetuju untuk dihubungi bagi tujuan tersebut

       untuk memasuki transaksi perniagaan berkenaan dengan perkhidmatan yang akan ditawarkan dan diberikan kepada anda

       untuk mematuhi apa-apa obligasi undang-undang atau peraturan di bawah undang-undang, peraturan-peraturan, garis panduan atau kod industri yang terpakai kepada kami

       untuk pengurusan dalaman berkaitan perkhidmatan yang disediakan kepada anda

       untuk tujuan menyenggara rekod yang diperlukan bagi tujuan keselamatan, tuntutan atau undang-undang yang lain

       untuk menyediakan latihan kepada kakitangan kami

       untuk menjalankan aktiviti pemasaran dan teknologi maklumat (contohnya, kajian pasaran)

       untuk orang-orang yang telah dikenalpasti sebagai anda atau wakil yang anda telah memberikan kuasa,untuk tujuan urusniaga atau pertanyaan.

       untuk pihak ketiga yang telah diberi kontrak oleh kami bagi menyediakan perkhidmatan kepada kami (seperti membuat analisis bagi pihak kami) bagi apa-apa tujuan yang telah dinyatakan di atas. Sekiranya kami mendedahkan data peribadi anda kepada pihak ketiga kami akan memastikan data tersebut hanya digunakan bagi tujuan menyediakan perkhidmatan oleh kami.

       untuk apa-apa tujuan yang diperlukan atau dibenarkan oleh undang-undang, peraturan, garis panduan dan /atau pihak berkuasa kawal selia yang berkaitan.

      Dengan Siapa Kami Berkongsi Data Peribadi Anda

      Semasa anda mendapatkan perkhidmatan dengan kami dan pengurusan atau operasi, kami mungkin dikehendaki atau perlu untuk mendedahkan maklumat berkenaan anda kepada pihak ketiga berikut: kerajaan persekutuan atau negeri

       agensi penguatkuasa undang-undang

       agensi-agensi kerajaan

       pihak berkuasa kawal selia

       syarikat atau organisasi yang bertindak sebagai ejen, pembekal perkhidmatan atau penasihat professional kami

       syarikat atau organisasi yang membantu kami dalam memproses dan /atau bagi melaksanakan transaksi dan menyediakan produk yang anda beli dari kami

       rakan perniagaan kami dan pihak-pihak lain yang mempunyai tujuan yang berkaitan dengan tujuan pengumpulan dan penggunaan data peribadi anda

       pihak-pihak lain di mana anda telah memberi kebenaran secara nyata atau tersirat

      Bagaimana Jika Data Peribadi yang Anda Berikan Tidak Lengkap

      Anda diwajibkan untuk memberikan data peribadi anda kepada kami sekiranya dinyatakan di dalam borang permohonan (reseller) atau pendaftaran kami secara manual atau elektronik, bagi membolehkan kami memproses permohonan anda untuk menjadi reseller kami. Sekiranya anda gagal untuk memberikan data peribadi yang lengkap dan yang diwajibkan tersebut, kami mungkin tidak dapat memproses permohonan anda.

      Hak Anda untuk Mengakses dan Membetulkan Data Peribadi

      Kami boleh membantu anda untuk mengakses dan membetulkan data peribadi anda yang disimpan oleh kami. Jika anda berhasrat untuk mengakses data peribadi anda yang berada di dalam simpanan kami, atau jika anda berpendapat bahawa data peribadi tersebut tidak tepat, tidak lengkap, mengelirukan atau tidak terkini, anda boleh membuat permohonan kepada kami secara mel fizikal atau elektronik.

      Berapa Lama Kami Menyimpan Data Peribadi Anda

      Kami akan menyimpan data peribadi anda dengan mematuhi Polisi ini dan/atau terma dan syarat-syarat perjanjian anda dengan DE’XANDRA atau anak-anak syarikat DE’XANDRA sepanjang tempoh perhubungan anda dengan kami, bagi tempoh sebagaimana yang perlu untuk melindungi kepentingan DE’XANDRA atau anak-anak syarikat DE’XANDRA dan/atau pelanggan-pelanggannya sebagaimana yang difikirkan perlu, kecuali sekiranya dikehendaki oleh undang-undang dan/atau untuk keperluan polisi-polisi berkaitan DE’XANDRA atau anak-anak syarikat DE’XANDRA.

      Bagaimana Kami Melindungi dan Menjaga Data Peribadi Anda

      Kami berusaha untuk mengambil semua langkah yang munasabah untuk melindungi data peribadi anda dan memastikannya disimpan dengan selamat. Ini termasuklah dengan mengikuti prosedur keselamatan kami (seperti memeriksa identiti anda semasa anda menelefon kami). Laman web kami mungkin mengandungi pautan ke laman web yang lain dan kami tidak bertanggungjawab ke atas polisi, prosedur atau isi kandungannya berkenaan data peribadi laman web luar tersebut.

      Pemindahan Data Peribadi Anda ke Luar Malaysia

      Apa-apa data peribadi yang anda berikan secara sukarela kepada kami akan dijaga dengan piawaian keselamatan yang tinggi selaras dengan APDP. Berkemungkinan adalah perlu untuk kami memindahkan data peribadi anda ke luar Malaysia jika rakan perniagaan kami terlibat dalam sebahagian daripada penyediaan perkhidmatan yang terletak di negara-negara luar Malaysia.

      Dalam keadaan ini, anda bersetuju untuk kami memindahkan data peribadi anda ke luar Malaysia. Kami akan memastikan pengambilan langkah-langkah yang munasabah untuk memastikan mana-mana pembekal produk atau rakan perniagaan adalah diikat di bawah kontrak supaya tidak menggunakan data peribadi anda untuk sebarang tujuan selain daripada yang digariskan oleh kami dan melindungi data peribadi anda dengan secukupnya.

      Kebenaran Anda

      Dengan memberikan data peribadi anda, anda telah membenarkan data peribadi tersebut digunakan mengikut Polisi ini. Jika kami mengubah polisi kami, kami akan meletakkan pindaan tersebut di ruangan ini. Anda juga boleh menghantar mel elektronik atau menulis kepada kami untuk mendapatkan sesalinan polisi tersebut. Penggunaan berterusan perkhidmatan kami akan menunjukkan bahawa anda bersetuju dengan sebarang pindaan tersebut. Hubungi Kami DE’XANDRA dan anak syarikat DE’XANDRA komited untuk melindungi data peribadi anda. Jika anda mempunyai sebarang persoalan atau komen berkenaan pengendalian data peribadi yang berkaitan dengan pembekalan elektrik, anda boleh hubungi kami di admin@DeXandra.com. Jika anda ada sebarang persoalan, komen atau cadangan lain berkenaan Polisi ini, kami amat mengalu-ngalukannya. Anda boleh hubungi pegawai kami di admin@DeXandra.com.